At Pommel we take your privacy seriously. We will never share your information with any third party for marketing purposes


What type of information do we collect and how do we use it?


Pommel collects personal information that, alone or in combination with other data, could be used to identify you. This can include your e-mail address, name, physical address or telephone number. If you buy anything from Pommel we will collect and store your billing and credit card information. Pommel may also collect non personal anonymous demographic information which is not unique to you, like your postcode and preferences. Non-Personal Information is not linked to your Personal Information like your IP address.

Pommel can collect your personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means such as account setup.

With your permission we may use your buying behaviour and patterns to assist in sending you special offers and information we feel may be useful to you from time to time.

If you do not wish to share information which could identify you, please do not share it with us on this website. If you wish to change any information please e mail us or change in your account settings.

Data Protection

Personal information you have provided to us will be stored at Pommel which operates within the UK. We accept no liability for disclosure of information as a result of theft or unauthorised acts from third parties.

We may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.
We will always do our best to ensure that all reasonable steps are taken to ensure that your data is stored securely. Pommel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and General Data Protection Regulation (GDPR) (EU) 2016/679.


Service providers


Every credit and debit card payment on the Pommel website is processed through Wix Payments. We also accept payments via PayPal. Card details stored by Wix Payments and PayPal are not the responsibility of Pommel. 

By using Wix Payments and Paypal we are ensuring a secure shop for our customers.




Cookies are small pieces of data stored on your browser. They are typically used to keep track of the settings you have selected and actions you have taken when browsing a site.


Pommel uses cookies for important reasons, including providing a great browsing experience, identifying visitors registered to the site and ensuring the platform is safe to use. Our web analytic cookies help us understand what content is most useful to our customers.


Cookies allow us to recognise and count the number of visitors we receive, and to see how visitors move around the site when they’re using it. Our cookies do not store personally identifiable information. None of the data we get from cookies will contain information that will enable anyone to contact you.


You can block cookies by clicking the cookie banner when you enter the site. If you use your browser settings to block all cookies, you may not be able to access all, or parts of our site, and might not be able to shop on the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. and links to other sites

On occasion we may post links on our site to other websites of interest and social media. Once you have left the Pommel site we have no responsibility or control over the privacy and the security of your browsing experience. You should consult Privacy Policies on third party websites as they will not be covered by – we cannot be responsible for privacy and security on other sites.



By providing Pommel with your personal information you are accepting this privacy policy, which is subject to change. Please always check before entering information and come back occasionally. Any update to this policy would not apply to information used or collected previously without obtaining consent.


Contact us

We are respectful of privacy here at Pommel and we want you to have the best shopping and product experience. If you would like to contact us please email or post at Pommel, PO BOX 564, Fleet, GU51 9LD.